Rock Falls Office

Rock Falls Office

Since opening in December 2024, our Rock Falls location looks forward to providing a welcoming and supportive space for individuals and families seeking mental health care. Conveniently situated on First Avenue, between the Rock Falls Arthur’s location and Burger King, our office is designed to offer both comfort and privacy for our clients.


This location features four office spaces and is currently home to two dedicated therapists, with plans to expand our team in the near future. If you or someone you know is a therapist interested in joining a dynamic and compassionate practice, we are actively seeking new team members. Applications, including cover letters, can be submitted to robertscounselingllc@gmail.com.


In addition to serving in-person clients from the Rock Falls area, our therapists also provide care to individuals and families through telehealth, ensuring flexibility and accessibility for those with busy schedules or those outside the immediate area. By offering a range of options, we strive to make counseling a convenient and supportive experience for all.


To learn more about availability or to book an appointment, please contact us at 563-293-6917. Our compassionate team is ready to answer your questions and provide guidance as you navigate your mental health journey. We look forward to supporting you every step of the way.

Our Therapists

  • JEN PAYNE

    Jen is a Licensed Clinical Social Worker (LCSW) with over 10 years of experience working with youth and families. Jen holds both a Bachelor’s degree in Family and Child Development and a Master’s in Social Work from Texas University. She has extensive experience in the areas of substance abuse prevention and recovery, child welfare, school social work, and community mental health. Jen takes a client-centered, trauma informed, holistic approach to therapy focusing on all dimensions of clients’ well-being. 


    Jen’s areas of special interest include LGBTQ+ and gender issues, religious trauma, and alternative relationships including open and ethical non-monogamy. Jen also works with clients experiencing depression, anxiety, relationship issues and more.


    In network with:

    • Blue Cross Blue Shield
    • Aetna
    • United Healthcare
    • UMR
    • Cigna

    Therapy Approaches:

    • Person-Centered,
    • Cognitive Behavioral Therapy (CBT)
    • Dialectical Behavioral Therapy (DBT)
    • Solution-Focused Therapy
    • Motivational Interviewing
    • Ages 11+
  • MORGAN DONALDSON

    Morgan Donaldson, LPC Morgan is a Licensed Professional Counselor (LPC) with over 7 years of experience working with both adolescents and adults. She practices a person-centered approach to therapy and strives to meet clients wherever they are in their journey.


    Morgan believes therapy should be tailored to the individual and flow like a natural conversation with connection and authenticity between the client and therapist. She brings a non-judgmental approach to therapy by allowing clients to feel heard and navigate the world in a safe space that promotes inner healing and growth. Clients describe Morgan as warm and inviting, supportive, yet challenging.


    Morgan has experience working with anxiety, depression, relationship work, trauma healing, grief and loss, stress management, and social justice advocacy. Whether you feel stuck or lost, Moran is ready to start with where you are at and flow together. She can promise you a safe space to share your thoughts, experiences and feelings, and together get to a place of inner peace, healing and growth.


    In network with:

    • Blue Cross Blue Shield
    • Aetna - pending approval
    • United Healthcare - pending approval
    • UMR
    • Cigna

    Therapy Approaches:

    • Person-Centered,
    • Cognitive Behavioral Therapy (CBT),
    • Dialectical Behavioral Therapy (DBT),
    • Solution-Focused Therapy,
    • Motivational Interviewing,
    • Mindfulness
    • Ages 11+
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